Activity

What is listed

Every bank deposit that has reached Sempo, and every withdrawal, as a row with the amount, the direction, when it happened and its status. The list refreshes on its own while the page is open, and it is the same list the home screen shows under the cards.

What each status means

• Pending: we know about it and the money has not settled yet. For a bank deposit that is the day or two the transfer takes.
• Processing: settling now. Usually brief.
• Completed: done. A deposit is in your balance; a withdrawal has left it.
• Failed: it did not go through, and nothing moved. The row keeps its reference so you can ask about it.

Opening a row

Press a row, or choose View details from its menu, and a panel opens with everything Sempo has about it: the amount, the status, when it was recorded, and its reference.

There is no link to a block explorer on a bank deposit, because what the bank leg produces is a reference rather than a chain transaction. Copy reference is what to use when writing to support about a row, because it is the one thing that identifies it on both sides.

Filtering

Above the table, choose All transactions, Completed or Pending. Pending is the useful one: it is the money that is on its way and not yet yours to spend.

Exporting

Tick the rows you want, or all of them, and press Export for a CSV. For a bank deposit the file carries the remitter’s name and the payment reference where the bank supplied them, which is what a statement reconciliation needs.

The emails we send

Sempo emails the address on your account at the moment it records a change to your money, and only then:

• A deposit arrived in your balance.
• A withdrawal was submitted, settled, or failed.
• The bank account withdrawals go to was changed.

Each is sent once. If a withdrawal or a change to your bank account arrives that you did not make, write to hello@sempo.xyz straight away and see Settings and security for signing other devices out.